Rentfresh was built from the ground up as a bespoke property management company

The Rentfresh Story

Rentfresh CEO, Michael Feletti, has been managing property in South-East Queensland for over 10 years. However, this unconventional story has a humble beginning.

He launched his career in real estate sales in the beachside town of Ballina, New South Wales before making his mark in Brisbane, selling prestige properties alongside Ray White International’s top performing agent.

He fell in love with property and started his own property investment portfolio at the age of 21.

Despite his success in the real estate industry, he became disillusioned with the property managers he engaged to take care of his own properties. They were overworked, under-trained and apathetic.

This was hardly a surprise. He knew as well as anybody that most property management offices were little-more than a factory-farm for their sales counterparts.

Michael spent the next five years working with Queensland’s fastest growing property management company. The company was taking strides to provide a genuine alternative to the status quo. Alas, their mission was cut short after being acquired by a major real estate group.

Meanwhile, Michael tried one property manager after another. But the problems persisted.

He was determined to provide property investors with the attention, expertise and concern that they deserved. So he set out to create a specialist property management company that put their client’s interests first (rather than a model that depended on property sales to stay afloat).

From this foundation, Rentfresh was born.

On April 15, 2015, Rentfresh was launched.

Rentfresh is a specialist property management company that has been built from the ground up to optimise your rental returns and enhance your property investment experience.

Unlike traditional real estate companies that focus on property sales and only do property management on the side, we are 100% dedicated to finding high-quality tenants, eliminating vacancy and maximising your rental returns.

Rentfresh is guided by these FIVE principles:

  • Specialisation: Concentrate on one thing that you do better than anyone else.
  • Innovation: Proactively seek out ways to make our clients happier and more successful.
  • Expertise: Effectiveness should always be prioritised over efficiency.
  • Discipline: Do the little things right (every time) and big results will follow.
  • Gratitude: Our clients trust us with their most significant assets. Never take their trust for granted and always treat their rental returns as you would your own.

Today Rentfresh has 9 offices across South-East Queensland and represents more than 976 property investors. Our team has collectively leased more than 3583 properties. We proudly lease properties faster and at higher rents than the industry average. And boast a client satisfaction ranking (NPS) 15x better than our competitors.

If you have any questions, call us any time on (07) 3340 5103 or contact us online.

The team that makes it all happen

img

Michael Feletti

Licensee In Charge

Position: New Business Manager | Passion: Innovation & Improvement

Some say “an astute professional”. Others describe him as “truly genuine”. And most landlords know him as someone who “gets the job done”.

img

Sarah

Position: Partner | Senior Property Manager

Passion: People & Property

img

Alice

Position: Property Manager

Passion: Passion: Property Investment & Horse Riding

img

Sarah M

Position: Property Manager

Passion: Health & Wellness + Travel

img

Patrick

Position: Leasing Crew

Passion: Movie Buff & Water Sports