Rentfresh is a specialist property management company. Everything we do has been built from the ground up to maximise your rental returns and enhance your property investment experience.
Unlike traditional real estate companies that focus on property sales and only do property management on the side, we are 100% dedicated to finding high-quality tenants, eliminating vacancy and maximising your rental returns.
Our team has collectively leased more than 3583 properties. We proudly lease properties faster and at higher rents than the industry average. And boast a client satisfaction ranking (NPS) 15x better than our competitors.
When you call us, you’ll speak with a property expert based right here in Brisbane. We do not use outsourced staff. We take “extreme ownership” for the effective management of your property. You’ll be given a phone number and email address for your property manager so you never have to wait on hold or go through a switchboard.
Rentfresh services the entire Brisbane region. We have offices in Aspley, Brisbane CBD, Cleveland, Fortitude Valley, Garden City, Greenslopes, Milton, Murarrie, Springfield Lakes and Toowong. That means we can take care of your entire property portfolio under one roof.
Our proven “Tenant Attraction Blueprint™” is a ten-part leasing plan to help you find high-quality tenants, fast. Every day that your property is vacant is costing you money, which is why we leave nothing to guesswork. Depend on our expertise to maximise your property’s online visibility, increase inspection attendance, generate more applications and select a great tenant.
We welcome new landlords to the Rentfresh family with three months free property management. This is our way of saying thank you for putting your trust in us to look after one of your most important financial assets.
Don’t pay extra for the features we know will rent your property faster! Access premium leasing options as standard inclusions. You’ll get a 360° virtual inspection, a 24/7 inspection booking system, 3D digital property dressing, and a featured ad listing on www.realestate.com.au.
Internet banking revolutionised the way we manage our personal finances. Now we’re doing the same with your property portfolio. Our digital-first office makes it easy to track, review and manage property inspections, rental statements and maintenance requests from the convenience and comfort of your computer or smartphone.
Most property managers say, “pay us and we’ll try to find you a tenant”. We do the opposite.
We offer new landlords the following guarantee: In the unlikely event that we can’t find you a great tenant faster than your existing agent, you won’t have to pay us a cent.
Many property management companies are little-more than a factory-farm for their sales counterparts. Staff are overworked, under-trained and apathetic. Rentfresh property managers are responsible for a maximum of 120 properties at any given time. We set this number well below industry averages to ensure you get the best, most professional experience possible.
7694+
Routine Inspections Conducted
3583+
Properties Leased By Our Team
50%
Less Vacancy (vs. Industry Average)
9
Offices Across Brisbane
<1%
Rental Arrears
1%
Agencywide Vacancy Rate
6521+
Tenant Applications Processed
15X
Higher Landlord Satisfaction (vs. Industry Average)
1 X
Property Manager per 120 properties – 80 less than industry average
To ensure this isn’t just lip-service, we survey our landlords every 180 days to find out how we’re doing.
We use a methodology called the Net Promoter Score (NPS) as an indicator of landlord satisfaction. This quick, two-question survey tells us how delighted you are with our service based on the likelihood of you recommending us to a friend or colleague. Once the results are tallied, you arrive at a score between -100 (poor) and +100 (excellent).
Our most recent survey awarded us a score of +81. That is nearly 15X higher than the industry average of -6 for the Australian property management industry (source: Australia NPS® Industry Benchmarks Report, Perceptive).