Rentfresh was built from the ground up as a bespoke property management company

9 Ways Rentfresh Go Above And Beyond To Maximise Your Rental Returns

We Only Do One Thing. And We Do It Very Well.

Rentfresh is a specialist property management company. Everything we do has been built from the ground up to maximise your rental returns and enhance your property investment experience.

Unlike traditional real estate companies that focus on property sales and only do property management on the side, we are 100% dedicated to finding high-quality tenants, eliminating vacancy and maximising your rental returns.

Our team has collectively leased more than 3583 properties. We proudly lease properties faster and at higher rents than the industry average. And boast a client satisfaction ranking (NPS) 15x better than our competitors.

The Buck Stops With Us.

When you call us, you’ll speak with a property expert based right here in Brisbane. We do not use outsourced staff. We take “extreme ownership” for the effective management of your property. You’ll be given a phone number and email address for your property manager so you never have to wait on hold or go through a switchboard.

Nine Convenient Locations.

Rentfresh services the entire Brisbane region. We have offices in Aspley, Brisbane CBD, Cleveland, Fortitude Valley, Garden City, Greenslopes, Milton, Murarrie, Springfield Lakes and Toowong. That means we can take care of your entire property portfolio under one roof.

Brisbane’s Vacancy Specialists.

Our proven “Tenant Attraction Blueprint™” is a ten-part leasing plan to help you find high-quality tenants, fast. Every day that your property is vacant is costing you money, which is why we leave nothing to guesswork. Depend on our expertise to maximise your property’s online visibility, increase inspection attendance, generate more applications and select a great tenant.

Three Months Free When You Join.

We welcome new landlords to the Rentfresh family with three months free property management. This is our way of saying thank you for putting your trust in us to look after one of your most important financial assets.

Tech-Enhanced Leasing.

Don’t pay extra for the features we know will rent your property faster! Access premium leasing options as standard inclusions. You’ll get a 360° virtual inspection, a 24/7 inspection booking system, 3D digital property dressing, and a featured ad listing on www.realestate.com.au.

Paperless Property Management.

Internet banking revolutionised the way we manage our personal finances. Now we’re doing the same with your property portfolio. Our digital-first office makes it easy to track, review and manage property inspections, rental statements and maintenance requests from the convenience and comfort of your computer or smartphone.

“No Tenant, No Fee” Guarantee.

Most property managers say, “pay us and we’ll try to find you a tenant”. We do the opposite.
We offer new landlords the following guarantee: In the unlikely event that we can’t find you a great tenant faster than your existing agent, you won’t have to pay us a cent.

High-Touch, Professional Service.

Many property management companies are little-more than a factory-farm for their sales counterparts. Staff are overworked, under-trained and apathetic. Rentfresh property managers are responsible for a maximum of 120 properties at any given time. We set this number well below industry averages to ensure you get the best, most professional experience possible.

We are fanatical about tracking and optimising performance. Here is how we stack up

7694+
Routine Inspections Conducted

3583+

Properties Leased By Our Team

50%

Less Vacancy (vs. Industry Average)

9

Offices Across Brisbane

<1%

Rental Arrears

1%

Agencywide Vacancy Rate

6521+

Tenant Applications Processed

15X

Higher Landlord Satisfaction (vs. Industry Average)

1 X

Property Manager per 120 properties – 80 less than industry average

Rentfresh Videos

Rentfresh Landlords Report
15X Higher Client Satisfaction
(Compared To Industry Averages)

There’s More To Property Management Than Maximising Rental Returns.

We’re Serious About Making Your Life Easier & Stress-Free.

To ensure this isn’t just lip-service, we survey our landlords every 180 days to find out how we’re doing. 

We use a methodology called the Net Promoter Score (NPS) as an indicator of landlord satisfaction. This quick, two-question survey tells us how delighted you are with our service based on the likelihood of you recommending us to a friend or colleague. Once the results are tallied, you arrive at a score between -100 (poor) and +100 (excellent). 

Our most recent survey awarded us a score of +81. That is nearly 15X higher than the industry average of -6 for the Australian property management industry (source: Australia NPS® Industry Benchmarks Report, Perceptive).

10/10

We love how you are looking after our property and keep us up to date with what we need to know.. great service!

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10/10

We appreciate your professional prompt attention to all matters related to our investment properties. Thank you!

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10/10

Very professional service.

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10/10

Very good management. Had differences and resolved professionally. No issues with management and maintenance of property. Commends Sarah for prompt actions.

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10/10

Very easy to deal with and all questions are answered clearly

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10/10

So far everything has gone ok and I know Sarah went to a lot of effort in trying to sort out the air conditioning warranty

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10/10

Sarah is worth her weight in GOLD! Bloody brilliant service.

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10/10

Sarah is amazing, the team always ensure they provide me with the best outcome

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10/10

Sarah does a great job! She keeps me updated, takes initiative, is considered when addressing issues, is responsive, helpful, diligent, respectful and approachable.

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10/10

Rentfresh have been managing my Redbank Plains property since June 2019. During this time Sarah Johnston has been my property manager and operates as a thorough, professional and efficient manager. She is articulate and knowledgeable in every aspect of property management. Michael Feletti has also assisted be greatly with his wealth of property management skills and experience. Consequently I recommend this Company to other property owners in the future as you’ll appreciate and be guided by their professionalism. (Rob owner of the property since 2008)

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10/10

Property managers at Rentfresh are efficient and maintain my properties to a high standard.

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10/10

Proper work and hassle free.

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10/10

We love how you are looking after our property and keep us up to date with what we need to know.. great service!

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10/10

We appreciate your professional prompt attention to all matters related to our investment properties. Thank you!

Quote
10/10

Very professional service.

Quote
10/10

Very good management. Had differences and resolved professionally. No issues with management and maintenance of property. Commends Sarah for prompt actions.

Quote
10/10

Very easy to deal with and all questions are answered clearly

Quote
10/10

So far everything has gone ok and I know Sarah went to a lot of effort in trying to sort out the air conditioning warranty

Quote
10/10

Sarah is worth her weight in GOLD! Bloody brilliant service.

Quote
10/10

Sarah is amazing, the team always ensure they provide me with the best outcome

Quote
10/10

Sarah does a great job! She keeps me updated, takes initiative, is considered when addressing issues, is responsive, helpful, diligent, respectful and approachable.

Quote
10/10

Rentfresh have been managing my Redbank Plains property since June 2019. During this time Sarah Johnston has been my property manager and operates as a thorough, professional and efficient manager. She is articulate and knowledgeable in every aspect of property management. Michael Feletti has also assisted be greatly with his wealth of property management skills and experience. Consequently I recommend this Company to other property owners in the future as you’ll appreciate and be guided by their professionalism. (Rob owner of the property since 2008)

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10/10

Property managers at Rentfresh are efficient and maintain my properties to a high standard.

Quote
10/10

Proper work and hassle free.

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